How can we help?

Find the answer to the questions clients ask most — and if you still need us, send a request. You get a reference by email, and the right person on our team picks it up.

Withdraw money

You can withdraw at any time — the funds are open-ended. Send us the amount and your account number. We pay to your registered bank account only, within two working days of confirming your request.

For your security we confirm every withdrawal with you before paying it.
Your bank may take its usual clearing time.

Kura will never ask for your PIN, password or one-time code.

Still need us?

Already sent a request?

Check where it stands with your reference and the email you used.

Track a request