Privacy Policy

Introduction

At Kura Asset Managers, we are committed to safeguarding the privacy, confidentiality, and security of our clients’ personal information. We understand that protecting personal data is essential to maintaining trust and confidence in our relationship with investors, clients, and partners. Our practices are fully aligned with the Data Protection and Privacy Act, 2019 (DPPA) and the regulatory guidelines of the National Information Technology Authority – Uganda (NITA-U).

This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website, use our services, or invest through our platforms. By accessing our website or engaging with our services, you agree to the terms and practices outlined in this policy.

Information We Collect

Kura Asset Managers collects personal information necessary to provide and improve our investment and advisory services. This may include your full name, gender, date of birth, passport number, national identification number, driving licence number, signature, residential and business address, telephone number, and email address. We may also collect professional details such as your job title, employer, or business contact information.

When you use our website or communicate with us electronically, we may record and monitor communications as permitted by law. We also collect information about your marketing and communication preferences, including how you interact with our marketing materials. In addition, we maintain profile data related to your account, such as login details, the services you use, your investment history, and responses to surveys or marketing campaigns.

Technical information such as your device type, browser version, and how you navigate our website may be automatically collected to help us improve our online services. Where you make payments or investments, we collect the necessary payment details to complete transactions securely. We may also record audio, electronic, or visual data during our customer service interactions, such as call recordings or video meetings.

Purpose for Collecting Personal Information

We collect and process your personal information for several legitimate business and legal purposes. This includes verifying your identity in compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, providing and managing investment services, and maintaining accurate records of your transactions.

We use personal information to customize our services to your specific financial goals and preferences, ensuring that our advice and product recommendations are relevant to your needs. Your information also enables us to communicate effectively with you, provide customer support, and deliver important updates about your portfolio or account.

Kura Asset Managers collects data to comply with legal and regulatory obligations, enhance the security of our systems, detect and prevent fraudulent activity, and perform internal business analysis for operational improvement. We may also use anonymized data to understand market trends, improve our offerings, and measure the effectiveness of our services. Where consent has been provided, we use your contact information to send investment insights, product updates, and marketing communications.

How We Use Your Information

We use the personal data collected from you to deliver the services you request, administer your investment accounts, and provide a seamless and personalized experience across all touchpoints. Your information helps us enhance our service delivery, improve communication, and notify you of updates, features, or enhancements to our offerings.

We also rely on your data to ensure compliance with legal obligations, fulfill contractual requirements, and protect our systems against unauthorized access or misuse. The information you provide may be used to authenticate your identity, verify transactions, and maintain the integrity and security of our operations.

Data Security

At Kura Asset Managers, the security of your personal information is our highest priority. We employ robust administrative, technical, and organizational safeguards to protect your data from unauthorized access, loss, alteration, or disclosure. Our systems are built with role-based access controls, secure encryption standards, and advanced network protections to ensure that your information remains confidential.

We regularly review, test, and update our data protection measures to reflect technological advancements and evolving regulatory requirements. Access to personal information is strictly limited to authorized personnel who require it to perform their duties, and all our employees and service providers are bound by confidentiality obligations.

Our security practices are guided by the principles of accountability, lawfulness, transparency, and integrity, as required by the Data Protection and Privacy Act of Uganda.

Sharing of Information

Kura Asset Managers does not sell, rent, or trade personal information to third parties. However, to deliver our services effectively, we may share data with trusted partners such as licensed fund managers, banks, custodians, trustees, brokers, and insurance partners. These entities assist us in providing you with investment and financial services under strict confidentiality and data protection agreements.

We may also share information with professional advisers such as auditors, legal counsel, or regulators where disclosure is required by law. In some cases, your information may be transferred outside Uganda to facilitate international investment services. When this occurs, we ensure that adequate data protection safeguards are in place in compliance with Section 19 of the Data Protection and Privacy Act.

Your Data Protection Rights

As a client or data subject, you have specific rights under Ugandan law. You have the right to request access to the personal data we hold about you and to request correction of inaccurate or incomplete information. In certain circumstances, you may request the deletion of your personal information or object to its processing, particularly in cases involving direct marketing.

You may also request to restrict how we process your data or withdraw your consent for specific uses where consent was previously granted. If you believe that your privacy rights have been violated, you have the right to lodge a complaint with theNational Information Technology Authority – Uganda (NITA-U) or contact us directly at privacy@kuraassetmanagers.com for assistance.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it is securely deleted, anonymized, or archived in accordance with our data retention policy.

Third-Party Websites and Services

Our website may include links to third-party platforms, investment partners, or social media channels. Kura Asset Managers is not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review the privacy statements of any third-party site you visit before sharing personal information.

Children’s Privacy

Our services are not directed to individuals under the age of thirteen. We do not knowingly collect or process personal data from children without verified parental consent. If such data is inadvertently collected, it will be deleted immediately upon discovery.

Changes to This Policy

Kura Asset Managers may update this Privacy Policy periodically to reflect changes in legal, operational, or technological circumstances. Any updates will be published on our website, and the effective date will be revised accordingly. Continued use of our website and services after such changes constitutes acceptance of the updated policy. Last Updated 1 December 2025.

Contact Us

For questions, concerns, or to exercise your data protection rights, please contact:

Address:
Ground Floor, Cementers Plaza
Plot 59 Luthuli Ave, Bugolobi
Kampala, Uganda
Mob: 0781888430
Website: www.kuraassetmanagers.com